FAQ

FAQ

Frequently Ask Questions

Have questions you want answers to?

You can book directly through our website, by calling our hotline, or by sending us an email. Once we receive your request, our team will confirm availability and guide you through the payment process.

We accept major credit/debit cards, bank transfers, and online payment gateways. All payments are processed securely.

Yes! We specialize in tailor-made tours. Share your travel preferences, and we will create a package that perfectly suits your needs.

Visa requirements depend on your nationality. Most travelers can apply for an Electronic Travel Authorization (ETA) online before arriving in Sri Lanka. Our team can guide you with the process.

Travel insurance is not included in our packages, but we strongly recommend purchasing comprehensive insurance before your trip.

Cancellations made 30 days prior to departure will receive a full refund (excluding bank/processing fees). Cancellations closer to the travel date may be subject to charges. Please refer to our detailed cancellation policy at the time of booking.

Yes, most of our packages include airport pick-up and drop-off services. Please confirm with our team when booking.

Yes, we provide special discounts for group bookings. Contact us with your group details for a customized quote.

Your safety is our priority. We work only with trusted transport providers, licensed guides, and certified hotels.

We provide 24/7 customer support via phone, WhatsApp, and email for all our travelers while on tour.

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